← Back to Construct Hub Pro
Support
Construct Hub Pro is the daily report, filled in from the site. If something is not working, write to support@constructhubpro.app and tell us what you were doing when it happened. We answer on working days.
The three things that usually go wrong
- I sent a report and the office says they never got it
- Open the app and look at Account → Waiting to send. If anything is sitting there, the phone had no signal when you tapped send and is still holding it. It goes out on its own the next time you have bars — you do not have to do the report again.
- I cannot sign in
- Use Forgot password on the sign-in screen. If the reset email does not arrive, your office may have used a different address when they added you — ask them which one, then write to us if it still will not work.
- A job I am supposed to be on is not in my list
- You only see jobs you have been added to. Ask your office to add you; it takes effect the next time the app loads.
Deleting your account
Inside the app: Account → Privacy and security → Delete your account. From a browser, with or without the app installed: constructhubpro.app/delete-account.